We recognize that privacy is very important to our customers. The information below explains our Privacy Policy.

Who We Are
Suncierge, Inc.

Website Address: http://suncierge.com

Our Privacy Policy
When you access our website or contact us, we may request certain information from you. We do not sell or rent your information to any third party. We never disclose any information to third parties for a third party’s direct marketing purposes.

Communications from You, Comments, and Media
When visitors leave comments on our website or send us a message, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on our website.

Communications With You
We may e-mail you for marketing purposes, and you agree to receive e-mail from us. We may also e-mail you or otherwise use your information to share information with you or respond to your requests or questions. If you decide that you do not wish to receive these communications, there are clearly marked opt out instructions at the bottom of each correspondence.

Disclosure to and from Third Party Companies
We do not sell or rent any information regarding our customers to any third party. We never disclose any information to third parties for a third party’s direct marketing purposes.

We may share the information we collect from and about you with companies or individuals that provide services or perform functions that enable us to serve you. To help us better serve you, we may combine information we get from you with information about you we get from third parties. These functions or services provided by other companies may include order fulfillment, package delivery, communications, postal or e-mail delivery, customer service, data analysis, credit or payment processing, and the like. These companies or individuals may need information about you to perform their work. These companies or individuals are carefully selected and must agree to safeguard your information in strict compliance with this policy when we deem appropriate.

If some or all of our business assets are sold or transferred, we may transfer the corresponding information regarding our customers. We also may retain a copy of that information.

We also collect consumer information from third party providers to update or enhance our customer database or increase our understanding of our customers. For example, we may get updated addresses so that our customer address information remains current and accurate. We may also obtain information about other people from you. For example, if you order a gift to be delivered directly to a friend, you would need to give us the friend’s name and address.

Cookies and Web Beacons
Cookies are small amounts of data that are used to “remember” specific requests and preferences that are associated with a visit to a specific website, and are also used to facilitate e-commerce transactions on millions of web sites on the Internet. If your browser is set to accept cookies, as you maneuver through various sites, your browser allocates a small amount of space on your hard drive to store these cookies.

In addition, we work with other companies to help serve, manage, and track our products and advertisements on the Internet. These companies may use cookies and web beacons. Web beacons are small, HTML-embedded graphic images.  Web beacons assist in determining whether and how often web pages are viewed. These cookies and web beacons do not track personally identifying information. They are used to gather aggregate information to help us provide more relevant information to web visitors and to assist in making our advertising more relevant to consumers looking for our product.

If you wish to disable cookies and web beacons, you may do so through your individual browser options. More detailed information about cookie and web beacon management with specific web browsers can be found at the browsers’ respective websites.

General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR), enforceable as of May 25, 2018, imposes additional requirements upon companies to strengthen the security around and enhance the protection of personal data of residents in the European Union. For individuals in the EU/European Economic Area (EEA), here are details about how we use your personal data that we process as a data “controller” under the GDPR.

Use of Personal Data
Our use of your personal data is justified on the following legal bases:

  • the use of your personal data is necessary to perform a contract with you or take steps to enter into a contract at your request (i.e., because you have purchased something from us or requested information);
  • the use of your personal data is necessary for us to comply with a relevant legal obligation;
  • the use of your personal data is in our legitimate interests, subject to your interests and fundamental rights, and notably our legitimate interest in using applicable data to conduct and develop our business activities; or
  • you have consented to the use.

We use the personal data we collect to:

  • conduct and develop our business with you and with others; and
  • fulfill the purposes set forth in “Communications With You” above.

Children
Our site is not directed to children. We do not sell products or services for purchase by children. However, we may collect personal information about children in connection with transactions made by their parents or guardians. If you are a parent or guardian of a child under the age of 16, you may review and request deletion of such child’s personally identifiable information as well as prohibit the use of that information.

Other Disclosures
In accordance with our legal obligations, we may also transfer your personal data, subject to a lawful request, to public authorities for law enforcement or national security purposes, and also as set forth in “Disclosure to and from Third Party Companies” above.

Additional disclosures or information about the processing of personal information related to specific websites, mobile applications, products, services, or programs may be provided to you. These may supplement and/or clarify our privacy practices in specific circumstances and provide you with additional choices as to how we may process your personal information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Retention of Your Personal Data
We keep personal data only for as long as required to fulfill the purposes for which it was collected. However, in some circumstances, we may retain personal data for other periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements, or if required to do so by a legal process, legal authority, or other governmental entity having authority to make the request, for so long as required. In specific circumstances, we may also retain your personal data for longer periods of time corresponding to a statute of limitation, so that we have an accurate record of your dealings with us in the event of any complaints or challenges.

Your Rights
Subject to applicable law, you may have some or all of the following rights available to you in respect of your personal data

  • to obtain a copy of your personal data together with information about how and on what basis that personal data is processed;
  • to rectify inaccurate personal data (including the right to have incomplete personal data completed) ;
  • to erase your personal data (in limited circumstances, such as where it is no longer necessary in relation to the purposes for which it was collected or processed);
  • to restrict the processing of your personal data under certain circumstances
  • to port your data in a machine-readable format to a third party (or to you) when we justify our processing on the basis of your consent or the performance of a contract with you;
  • to withdraw your consent to our processing of your personal data (where that processing is based on your consent); and
  • to obtain, or see a copy of the appropriate safeguards under which your personal data is transferred to a third country or international organization.

In addition to the above rights, you have the right to object, on grounds relating to your particular situation, at any time to any processing of your personal data for which we have justified on the basis of a legitimate interest, including profiling (as opposed to your consent) or to perform a contract with you. You also have the right to object at any time to any processing of your personal data for direct marketing purposes, including profiling for marketing purposes.

You also have the right to lodge a complaint with your local supervisory authority for data protection.

In relation to all of these rights, please contact us at privacy@suncierge.comPlease note that we may request proof of identity, and we reserve the right to charge a fee where permitted by law, especially if your request is manifestly unfounded or excessive. We will endeavor to respond to your request within all applicable timeframes.

Contact
Suncierge, Inc.
229 North Greene Street
Greensboro, NC 27401

Your Consent
By using our website, you signify your consent to our Privacy Policy, and to the collection and use of your personal information as described herein. Please check this page regularly. If we post an updated Privacy Policy, you agree to the terms of the posted Privacy Policy by your continued use of our website.

Last Updated: 7/28/2018